About Us

OUR STORY

We're Cat Parents Too

SnuggyCats started the way most great ideas do — with a cat who refused to drink from a bowl.

When our founder's cat kept ignoring her water bowl but would drink from the bathroom tap for 20 minutes straight, the search for a better solution began. That search led to dozens of pet stores, hundreds of online listings, and one frustrating conclusion: finding quality cat products shouldn't be this hard.

Too many stores sell the same generic products with no real information, no honest reviews, and no one who actually understands what cats need. We knew there had to be a better way.

So we built SnuggyCats — a store run by cat parents, for cat parents. Every product in our catalogue has been researched, tested and chosen because we'd use it on our own cats. If it doesn't meet our standards, it doesn't make the cut. Simple as that.


WHAT WE STAND FOR

Our Values

🐱 Cat-First Always
Every decision we make starts with one question — is this actually good for cats? If the answer isn't a clear yes, we don't sell it.

💬 Honest Recommendations
We'll never push a product just because it has a high margin. We recommend what works, and we're upfront about what doesn't.

✨ Quality Over Quantity
We'd rather carry 50 products we believe in than 500 we don't. Every item is handpicked from trusted suppliers and tested before it reaches our store.

❤️ Real Support
When you email us, a real person responds within 24 hours. No bots, no runaround. Just honest help from people who care about your cat as much as you do.


WHY CHOOSE US

Why Cat Parents Trust SnuggyCats

We're not a giant corporation and we're not trying to be. We're a small team of cat lovers who spend our days researching the best products, testing them on our own cats, and making sure every customer gets exactly what they expected.

Our store features products across hygiene, wellness, toys, comfort, safety, grooming and home decor — all specifically chosen for cat owners in the United States. We offer free shipping on orders over $35, a 30-day hassle-free return policy, and secure checkout on every order.

Thousands of cat parents have already made SnuggyCats their go-to store. We'd love for you to be next.


AT A GLANCE

SnuggyCats by the Numbers

50+

Carefully Selected Products

8

Curated Collections

30 Days

Hassle-Free Returns

24 Hrs

Average Response Time


OUR COMMITMENT

Our Promise to You

When you shop with SnuggyCats, you're not just buying a product — you're joining a community of cat parents who believe their cats deserve the very best.

We promise to only sell products we'd use on our own cats. We promise to be honest when something isn't right. We promise to respond to every email within 24 hours. And we promise to keep improving our store based on what you and your cat actually need.

If you ever have a question, a concern, or just want to share a photo of your cat being adorable — we're always here.


GET IN TOUCH

Contact Us

Email: support@snuggycats.com

Orders & Returns: orders@snuggycats.com

Hours: Monday – Friday, 9am – 6pm EST

Location: 

75 E 3rd St, Sheridan Wyoming, 82801, United States

Phone: +1 (307) 4436353

Website: snuggycats.com

🐱 Thank you for choosing SnuggyCats. Your cat deserves the best — and so do you.